Manage your insurance with our top rated app

Log in

Claims and breakdown

FAQs

Contact us

Get a car quote

Get a car quote in minutes

How do I make a change to my policy?

How do I cancel my policy

I’m having trouble logging into MyAccount

Contact us about your Single car insurance policy

Car insurance

Multi Car

What's telematics insurance?

Other types of insurance

Important information about driving abroad

Policy and renewal information

Need key protection?

Optional extras

Looking for security tips?

Guides

Get a home quote

Get a home quote in minutes

Contact us about your Home policy

All home inusurance

Protect your home

Other types of home insurance

Cover your home for emergencies

Renovating?

Home insurance

Get a bike quote

Get a bike quote in minutes

How do I change my vehicle?

 I’m having trouble logging into MyAccount

Contact us about your Bike policy

All bike insurance

New to riding?

Other types of bike insurance

Riding abroad?

Cover for your helmet and leathers

Learn about bike makes & models 

Bike insurance

Get a van quote

Get a van quote in minutes

Contact us about your Van policy

All van insurance

Driving your van abroad?

Get hire van cover

Looking to buy a second hand van?

Van insurance

Banner for existing customer

Log in to your account

YouDrive set up

Get more from your policy

Get our highly rated app

Existing customers

Customer reviews

About us

Our brands

Giving back to the community

Careers

Our fees

How we deal with complaints

Information about our insurers

Personal loans

main-menu

Get help with MyAccount, view our FAQs or find the best way to contact us at Hastings Direct.

<ul>
	<li>Easy access to your payments and documents</li>
	<li>Change or update a car policy in a few steps</li>
	<li>Start or track a car claim without the need to call</li>
</ul>

<img alt="" src="${link:{uuid:{87e77b21-d2b9-4efe-ac19-b6d94bacc0aa},repository:{dam},path:{/icons/app-store.svg},nodeData:{},extension:{2023-02-21-09-35-22.svg}}}" style="height:41px; width:138px" />&nbsp; &nbsp;<img alt="" src="${link:{uuid:{26123863-ce79-481b-b6df-6214e6d8bde3},repository:{dam},path:{/icons/google-play-store.svg},nodeData:{},extension:{2023-02-21-09-35-22.svg}}}" style="height:40px; width:138px" />

Join over 4.9 million customers who have already downloaded our handy app*

Need some help? Download the app to find more ways to contact us

Help Centre & FAQs | Hastings Direct

Don&#39;t worry - the RAC are on hand to help 24/7. You can book online below or, if you prefer, call them on:

UK: <a href="tel:+443333219818">0333 321 9818</a> 
EU: <a href="tel:+33472435255">00 33 472 43 52 55</a> 
 
Don&rsquo;t have this cover? 
You can still call the RAC if you don&#39;t have any breakdown cover but you&#39;ll most likely be charged a fee.

&nbsp;

Book online

Find out more

Did you breakdown?

Need to make a claim?  

Help centre

How can we help?

I have a question about...

Join over 4.9 million customers who have already downloaded our handy app*

Need some help? Download the app to find more ways to contact us