How do I contact you if I’m hearing or speech impaired?

If you need to speak with us but can’t call directly, then you can use the Relay UK service to phone us through an app or textphone. You can download the Relay UK app . If you have a textphone, first dial 18001 and then our phone number. Here’s what you need to know about the Relay UK:

The Relay UK service itself is free.
Your calls are charged at your phone provider’s standard rate.
Calls through Relay UK can be longer than a voice call. So you might be able to get a refund from your phone provider.

How to contact us

Breakdown and claims help

For anything else, you will find support and ways to contact us by selecting the type of policy you have below.

I am a new customer, and need help